Think about LTV · AI Automation Society

Think about LTV

I recently hired an agency to implement one of my core offers so we could move faster. It wasn’t cheap, but I trusted the founder and believed in what they promised.

Here’s what actually happened:

The beautiful promises weren’t delivered on time
Communication dropped off right after payment
Support became almost nonexistent
There was zero transparency around onboarding and implementation for weeks

The lesson?

A lot of AI agencies obsess over acquiring new customers but completely ignore the lifetime value of the ones they already have. And that has consequences. I’d never recommend them — in fact, I’d probably warn people not to work with them. That’s how reputations decline.

My approach is the exact opposite.

I only take on what I can fully deliver, and I focus on creating such a strong experience that clients naturally become advocates. That’s how you build sustainable growth — not by overpromising and disappearing, but by doing exceptional work that turns clients into your best sales reps.

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