Feb '25 • Support Needed 💻
Telegram Follow up if the customer doesn't respond.
I need to follow up with a customer if they don't respond. Here's the scenario:
- I send a message to the client.
- If the client does not respond within a specific timeframe (e.g., 1 hour, 1 day), I want to send a reminder.
- The reminder message should be context-aware, meaning it should reference the previous conversation and deliver a message that fits the ongoing dialogue.
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Telegram Follow up if the customer doesn't respond.
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