guys i really need help with this, been going back and forth on this for a while and i feel like im going in circles lol
im trying to build a outbound messaging system on n8n — whatsapp, sms and email.
im new to this stuff so bare with me but i genuinely want to figure this out properly
WHATSAPP (this one is killing me)
ok so whatsapp outbound is a nightmare. numbers getting banned, spam flags, the whole thing. i heard the move is to warm up the number — like start with 3 messages a day and slowly increase over 2-3 weeks until whatsapp trusts u enough to send 100+ a day. is this actually how it works or am i missing something? what schedule has actually worked for you guys?
also for outbound u need a pre approved template to open the 24hr window right? and if they dont reply u send another template to keep it open? just want to make sure i understand this correctly before i go build something wrong and also how do i approve it
now this one is the biggest headache for me — i want the bot to handle replies when no human is available, but the second a human jumps in the bot should shut up. how do u actually build that handover logic?? and on top of that i heard when ur number is connected to the api u literally cant open and view that chat — like what?? how is anyone supposed to manage conversations then
and i dont even know which api to go with. 360dialog is official but charges per message. unipile is unofficial but flat monthly and after 24hrs messages are free. which one actually makes sense for outbound? is there a video anywhere that walks through setting either of these up properly — like the actual configuration, not just a surface level overview
big problem for me rn — i cant afford to get a client and just mess up their stuff while im learning, and i dont have money to burn on testing either. so im really trying to understand this deeply before i touch anything live
SMS
ok so i know theres some law in the US around outbound sms — tcpa or something like that. how do u even do outbound sms legally? do u have to register something? genuinely have no idea where to start here
EMAIL
if i bought a custom domain and inbox . do i just plug it into the gmail node in n8n or is there a smarter way to set this up for outbound? also if anyone has a n8n json workflow they've already built for any of this — even something basic for whatsapp or email outbound — i would literally be so grateful if u shared it. would help me understand the structure way faster than starting from zero if anyone has been through any of this please drop something below, even just pointing me in the right direction would help a lot. feeling a bit stuck ngl