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3d • General Discussion 💬
Key Supplier's Certification Expired. Found Out During Quality Audit. 🔥
Manufacturing quality manager. Customer audit next week.
Routine prep: Verify supplier certifications are current. Pull the files. Check dates.
Discovery: Tier 1 supplier's ISO certification expired 6 months ago. Nobody noticed. They're in 23 of our products.
Customer would have found it. Automatic supplier disqualification. $2.3M in annual revenue at risk.
Scrambled to get updated cert. Supplier had renewed but never sent the new certificate. Crisis averted by 4 days.
Built a certification monitoring system.
Supplier certificates uploaded. System extracts: certification type, issuing body, scope, expiration date, certified entity. Creates monitoring calendar. Alerts 90, 60, 30 days before expiration.
Current state:
- 127 supplier certifications tracked
- Zero expired certificates in 18 months
- 23 renewals prompted proactively
- 4 suppliers identified with lapsed certs during onboarding
The system doesn't prevent supplier issues. It prevents surprises.
What supplier documentation are you assuming is current?
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Key Supplier's Certification Expired. Found Out During Quality Audit. 🔥
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