Not because of one big AI breakthrough,
but because small expectations have quietly changed.
Customers expect faster replies.
Leads expect follow up without chasing.
Teams expect systems to support them, not more manual work.
If your business still runs the same way it did a year ago, nothing looks “broken”.
It just feels heavier, slower, harder to keep up.
That is how baselines change
You notice it after the gap has already formed.
Question for business owners here What part of your business already feels outdated as we move into 2026, communication, follow up, internal operations, or reporting?