Day 53 Of Learning In Public! -> Created a Crazy Follow Up Sequence!

Today, I worked on a follow up sequence integration for my Customer Experience Agent which was really crazy, cuz it worked really well!

So the idea is to create a chatbot for a Pet Grooming Company, which will answer queries and book appointments in Google Calendar!

Whenever the user types the pets name, his/her preferred grooming style and other notes everything gets saved in a DB!

So, the next time we say something like "Hello", it will respond back saying "Hey, Hows Sammy(Pets name) doing? Is she doing good with her allergies?"

But, to get this even further, If the user is inactive with the agent for 6 days then we are generating a follow-up message based on the data that is stored in the DB!

This is one of the example:

"""Hello Muhammad Arhan! We hope Sammy is still loving those warm baths, we remember he enjoys his grooming sessions with hot water. It’s been a little while since Sammy’s last pampering on November 3rd, and we’d love to help keep him feeling fresh and comfortable. How about scheduling his next cozy grooming appointment soon? We’re here to make sure Sammy stays happy and well-groomed. Just let us know a time that works for you!"""

What do you think??

#LearningInPublic #AIChatbot #CustomerExperience #AIForBusiness #NoCodeAutomation #AppointmentBooking #ChatbotDevelopment #TechForPets #AutomationEngineer #AIWorkflow #SmartFollowUp

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