3 questions to ask before buying any voice AI platform

Before you buy any AI voice platform - ask these 3 questions first. 👇

Most people skip these and regret it.

❓ Question 1: What's the average response latency?

This is the single most important factor in whether your AI voice agent sounds human or robotic. If the vendor can't give you a number - or it's over 800ms - walk away. Latency kills conversations before they even start.

❓ Question 2: How does it handle off-script conversations?

Any platform can sound good in a demo with controlled questions. The real test is what happens when a caller goes off script - asks something unexpected, pushes back, or changes the subject mid-call. If it breaks down, it'll break down with your customers too.

❓ Question 3: Can I pilot it on real calls before committing?

If a vendor isn't confident enough to let you test on real calls before paying - that tells you everything. A good platform lets you prove the value first.

At Convoi.ai we're happy to answer all three.

Our latency is as low as it gets. Our agents handle real conversations, not just scripts. And we give you 500 free minutes with zero setup cost to test it on real calls before spending a single dollar.

Drop a comment or DM me if you want to put us to the test. 👇

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