@John Peter Iguiron Charging a setup fee for an AI receptionist is usually a smart move. The setup often involves configuring workflows, integrating calendars/CRMs, training prompts, testing, and onboarding all of which take time upfront. A one-time setup fee helps cover that work and also positions your service as more premium. That said, it depends on your strategy: • If you want faster adoption, you can waive the setup fee and bake it into a higher monthly retainer. • If your setup is complex or customized, definitely charge a setup fee. • Some people offer a discounted or “limited-time” setup fee to reduce friction. Personally, I’d recommend charging a setup fee unless your setup is extremely simple. It protects your time and filters for more serious clients. 💼🤖