I sat down to check my email a few minutes ago and opened what I have been working towards over the past couple years. You all were the first people I thought of when I felt the joy of this win. I knew this day would come, but it's still thrilling. Thank you Steve and Tony for all the sales coaching over the past few months. Steve - you telling us to leave something behind when we meet with clients is one of the key things that pushed this deal through. I had the thought to take the Plaud notes, format them for a client email, and send them to her with the purpose of communicating that I understand what she wants and give her the opportunity to revisit what we discussed. Since she asked, I walked her through how the financing works. This is the email she is responding to.

Most business owners don't have a people problem. They have a process problem. When everything depends on you, growth becomes exhausting. ▪️The team has questions. ▪️Things get missed. ▪️Results become inconsistent. The businesses that scale aren't built on talent alone. They're built on systems. This Wednesday, join us as Errol Allen and Shane Todt of Urban Exteriors break down how creating the right processes can help you build a stronger, more predictable business. 📅 Wednesday 🕥 10:30 AM CST Who's joining us?

We are getting started!!!! @James Morris has something very special prepared for this group! @Tony Varga and @Casey Bernard are bringing in the heat!!!

Hope you have an amazing day @Brenda Esquivel Happy 24th Birthday!!!

Hey team! Apologies, I'm not quite sure what just happened there. I think whoever was the Zoom host accidentally ended the meeting. All good we were wrapping up anyway, I loved the topic we were on though. Talking about the mental game of sales, how to best prep yourself to handle and expect objections, and the power of your tonality on a sales conversation. We'll pick that up on Thursday's DSA. See everyone then! Thanks for coming on!