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1 contribution to Assistable.ai
Oct '25 •
Orb Assistance
I have an orb installed on a website. The current GHL snapshot has an LC number that we use for sms automations. It's A2P verified. I was able to import that number and use it with my AI Assistant to book an appointment via SMS but when trying to do the same via the website orb, I keep getting an "Error with contact details" and the web voice call can't seem to book the appointment on the calendar. Do I need to buy a different phone number on the Assistable side or can I use the LC number already in use on the GHL side? Trying to solve the "issue with contact details" when using the orb.
1 like • Oct '25
Thank you @Luis Garibay I purchased an Assistable number and got the outbound voice to schedule an appointment correctly. When testing the website orb again with the same outbound call assistant and the new number, it still fails to book the appointment saying "there is a problem with the contact details". Not sure why the orb is having issues. Any ideas? @Assistable Team
0 likes • Oct '25
@Assistable Team Are their plans to fix the Orb's so they can book? Is this a known issue by your team?
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@tracy-williams-4153
I run Social Trust Marketing specializing in Digital Marketing Strategies for small/medium sized businesses.
Active 62d ago
Joined Sep 9, 2025
Reno, NV
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