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StorageAce

542 members • Free

Freedom Through Storage

137 members • Free

25 contributions to StorageAce
Does it matter if Seller or Purchaser selects the title company?
Looking at a contract where the seller selected the title company (local to seller) since he had his attorney draft the contract. Should I insist on selecting the title company to ensure they are not bias? I was not concerned about it, but my attorney is.
0 likes • 3d
And who pays for the title policy? I know it's negotiable, but I think it's customary for Seller to pay even if purchaser selects the title company?
building signage
owners with larger facilities (many buildings) - are you labelling your storage buildings for tenants (showing on the side of the bldg "1-100, etc." If so where are you sourcing your vinyl stickers/signs? We'd ideally like to have large reflective vinyl numbers (or potentially make metal signs - although more expensive)
1 like • 13d
I was searching for this also. I did find this company, but have not used them yet. Self Storage Signs – Powered by the #1 FASTSIGNS in the World! I also wanted to put letters A, B, C, and etc at the ends of my buildings.
0 likes • 6d
Caitlin, where did you end up getting the signs? I need to get some also.
RODENT BAIT STATIONS
RODENT BAIT STATIONS - are folks using rodent bait stations at their facilities? Is it actually a good preventative measure? Have them at one, dont have them at another - debating what to do on our third that we're closing on soon. Thoughts?
1 like • 8d
Good idea to put them in empty units. I was just thinking of putting them outside. Do you supplement with some outside?
Grasshopper app - Can I keep the phone number?
The app will give me a new number that will be linked to my storage facility. If I decide I don't want to use Grasshopper anymore, can I keep the phone number? Would hate to have to update everything to use a different number. I don't have the app yet. Just thinking about this scenario.
1 like • 11d
I guess I won’t be using them. I can’t even create a simple account online or over the phone. I created a Support ticket to say that I just get an error message that says “something is wrong“. They can’t tell me what is wrong just that I can’t create an account because of security reason. I asked for more details. This is the response I got from them.
How "involved" are operations?
I have 3 triplexes that I use a property manager for. I have been learning every day about self storage. I have been considering selling my triplexes and buying a $3m facility. I recently listened to a podcast that talked about day-to-day operations... What goes on after the deal is closed. So I'm wondering, what's involved in that? They mentioned doing SEO, which I'm not scared of because I've done it before for eCommerce, but it made me realize I want to know what I'm getting myself into before buying a facility. They also mentioned I probably shouldn't self manage and should hire a manager or boots on the ground instead. Are there property management companies that will handle all this - The Google My Business profile, SEO, marketing, rate management, etc.?
1 like • 16d
Yes. There are plenty of companies (big and small) that will do all this for you for a fee...maybe 5% fee is what I've heard. They can also set up everything for you and then hand it off to you to manage. Or with a smaller facility, many people self-manage along with BOTG if they are managing remotely.
2 likes • 15d
BOTG is boot on the ground. I'm trying to close on a couple of facilities so I'm no expert on all that is involved. Maybe others can chime in on that. I see myself prettying busy the first 2-4 months setting up the management software and fine tuning it. Then getting the customers onboarded to the system to sign new leases, setup payments, collect any missing customer info such as credit cards, drivers licenses, and etc. Also, any capex that I'm doing. Once things settle, I hear people spend a few hours a week on the business so it's not a labor intensive thing once everything is setup. You're doing online and grassroot marketing to get new customers, following up with current customers, keeping and eye on your competition, maintaining the facility, maybe follow up on some payments, auctioning off unpaid units, and etc. Not sure if there's a course that would list everything. There are plenty of YouTube videos about how it's like to own a storage facility or a day in the life of a storage owner. Attend group calls here and other groups and you'll start to get an idea. Hearing from others coming from other real estate assets, self-storage is a lot simpler and less stress.
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Tommy Xaysongkham
4
83 points to level up
@tommy-xaysongkham-2999
In IT and looking to transition career into self-storage. Want my own facility but open to be an active partner or an equity partner. 832-483-7738.

Active 24m ago
Joined Feb 21, 2026
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