I’m building a white-label, voice-only AI receptionist for medical and dental offices that agencies can resell under their own brand. It answers patient questions using the clinic’s website (RAG), handles basic appointment intake, clearly transfers callers to a human when needed, and logs every call to a simple CRM. For those who’ve built or deployed AI voice agents at scale, what practical issues show up in real use (handoffs, knowledge accuracy, caller trust, support load, etc.), and what design decisions actually made these systems reliable across many clients?

I’m building a white-label, voice-only AI receptionist for medical and dental offices that agencies can resell under their own brand. It answers questions from the clinic’s website (RAG), logs calls to a simple CRM, and escalates to a human for emergencies or uncertainty. For anyone who’s deployed AI voice agents at scale (especially white-label):what are the biggest real-world issues you ran into, and what design choices helped keep things safe, reliable, and low-support across many clients?

I keep getting rejected when i try to run my campaign for A2P Complience, any tips on how to get approved. I need to get approved so i can start sending SMS. Any help would be greatly appreciated, thanks.

I have a afterhours agent for a bagel shop and one of the features the client would like to be added is a sms message being sent to every inbound caller with a link to their online bagel shop app with a discount code for an incentive to order on there website/app. The campaign status always comes back as failed and i was wondering if anyone out there would have any knowledge on this topic. My use case is Sole Proprietor, would this be something that needs to be changed for it to be approved?

Im really looking to get serious in the automation space, after landing a few clients from local buisnesses. But im stuck at which niche i should really target and go after. Does anyone have reccomendations or past experiences in niches that have worked really well for them?