APS is a local utility company to Arizona that recently sent out a notice to empower its customers to avoid scams. While the message speaks specifically towards APS and how it operates, the messaging included in the notice really applies to general scam awareness: Recognizing a Scam - Threat to shut off: Scammers often contact customers claiming their energy bill is past due and service will be shut off unless a payment is made right away – usually within an hour or less. - Request for immediate payment: Scammers may instruct customers to call them back after they purchase a prepaid card. - Request for prepaid card: When the customer calls back, the scammer asks the customer for the prepaid card’s number, which grants instant access to the card’s funds, and the victim’s money is gone. - Solar installers claiming to partner with APS: Be wary of solar installers that claim to be affiliated with APS or offer special deals or incentives by phone or door-to-door. Learn about our Qualified Technology Installer (QTI) program designed to help customers find trustworthy technology installers for their homes. - Spoofing: Scammers and robocallers sometimes use technology to modify phone numbers and caller IDs. It’s called “spoofing.” Not only are scammers spoofing APS phone numbers, but we’ve received reports of scammers spoofing the numbers of community service organizations like Chicanos Por La Causa. For more details you can visit the site directly @ https://www.aps.com/en/About/Our-Company/Our-Commitment-to-Safety/Energy-bill-scams?utm_source=Dynamics%20365%20Customer%20Insights%20-%20Journeys&utm_medium=email&utm_term=N%2FA&utm_campaign=20260305_March%20Scams%20Email&utm_content=March%20ENG%20res%20Scams%20Email#msdynmkt_trackingcontext=02162f97-a68f-4a91-bc8c-895d1e000200