I’m currently exploring options to white-label a comprehensive AI voice agent platform and would like to evaluate your solution or discuss a possible collaboration. Below is a detailed outline of the features and capabilities I’m looking for: 🔹 Core AI Voice Agent Features - Inbound call handling (customer queries, support, appointment bookings, lead management, etc.) - Outbound calling with campaign scheduling (cold calls, follow-ups, reminders, surveys) - Batch calling / auto-dialer support - Voice cloning for custom-brand voice - Natural conversation flow with NLP/NLU support 🔹 Communication Tools - Bulk SMS & WhatsApp integration - Trigger-based messaging (e.g., missed call SMS, lead follow-ups) - Import/export contacts via CSV or API - Caller ID masking and local number routing (optional) 🔹 CRM & Contact Management - Integrated or embeddable CRM system - Contact list management with tags, status, notes - Seamless integration with popular CRMs (HubSpot, Salesforce, Zoho, Pipedrive, etc.) 🔹 Call Intelligence & Analytics - Real-time dashboards with KPIs (calls made, duration, success rate, etc.) - AI-based call scoring (intent detection, sentiment analysis, outcome mapping) - Call transcripts and downloadable call recordings - Time-stamped conversation logs - Funnel visualization (answered, converted, dropped, etc.) 🔹 Automations & Integrations - Zapier integration for easy automation across thousands of apps - Webhooks, APIs, and native integrations with tools like Slack, Google Sheets, CRMs, etc. - Workflow automations (e.g., auto-create CRM lead post-call) - Integration with marketing tools, calendars, and email platforms 🔹 Admin & Dashboard Tools - White-labeling: custom branding, domain, and UI - Role-based access control and permissions - Detailed user activity logs and audit trails - Notifications and alerts (SMS/email/push) - Real-time monitoring of call activity and system health