Hey everyone, Quick heads-up: after a small app update (we literally only changed a tagline on our app description) this week, something went wrong on GoHighLevel's side and some existing CRM Connector connections were unexpectedly disconnected. We've temporarily taken the app offline while we fix it. What this means for you: ✅ Most of you are not affected — your syncs should be running normally unless you opened the app in the last few hours. 🚫 Please don't uninstall or reinstall the app. We're working on a fix that restores everything automatically, and reinstalling now can make things worse. We're in direct contact with the HighLevel team to get this resolved, and our goal is to restore all connections without you having to lift a finger. We'll post an update here the moment it's fixed. Thanks for your patience 🙏

Hi there, I just received an email saying my CRM connector plan has been cancelled. I’m pretty concerned about this as I didn’t cancel it / haven’t received any notifications about failed payments etc. I’m worried this may have impacted my subaccounts and clients. Any help at all would be appreciated. Edit - I realise the issue, I changed bank accounts a few months ago and CRM connector was connected to the previous. I’ve now paid the overdue invoice and updated bank details. Can someone confirm that the current subaccounts will stay connected. (Plus, I didn’t receive any overdue notifications so had no way to know this was a problem!) Thanks so much for your help on this 🙏

Hi folks, I'm having a weird issue. I have a client who is adding Australian phone numbers to his serviceM8 (e.g. 04021xxxx) But when being imported into GHL it's coming in as random country codes (+91402xxxx) I've checked the clients serviceM8 and it seems to be fine on their end - so it must be something to do with GHL or CRM connector. Could someone please assist 🙏

Hey folks, I’ve just received an email saying my package has been updated to “unknown”. Not sure what this means - is anyone able to advise? Thanks, Ryan