We recently had an experience that highlighted how crucial it is to support each other as a team. We brought in a new hire who’d said he had the skills and experience we needed. Unfortunately, it turned out he was a lot greener than he’d led us to believe—he couldn’t even follow basic instructions. After a few days, it became clear that he was oversold on his abilities, and we had to let him go. One morning, I checked in with the guy he was working with to see if he needed help and offered to come out if things were getting too much. At first, he said they had it handled, but two hours later, I got a call asking for backup because things weren’t working out. I ended up stepping in for the day to keep the project moving and take the pressure off. It’s never easy when hires don’t work out, but I believe in taking responsibility and helping the team get through rough patches rather than saying, ‘You hired him, make it work.’ This was definitely a hiring misstep, and I know we need to tighten up our process to prevent things like this in the future. But I’m also committed to making sure everyone on the team knows they’ve got my support. When we pull together as a team, it not only strengthens our projects but also reinforces that we’re all in this together, which is essential for our business.