Module 6 Summary — Usability Testing, Feedback & Iteration (FinTech Context)
What I learned In this module, I learned how usability testing helps validate design decisions using real user behavior and feedback. I understood how observing user actions, hesitation points, and emotional responses is especially important in fintech, where users interact with sensitive financial features. I also learned how structured feedback and iteration improve clarity, trust, and overall user confidence. What I’m achieving I am developing the ability to identify usability issues early and improve designs based on real insights rather than assumptions. Through testing and iteration, I practiced refining payment flows, confirmations, and card controls to reduce confusion and hesitation. This is helping me design more reliable and user-centered fintech experiences. Why this matters In fintech, even small usability problems can cause user anxiety or mistakes. Usability testing ensures that users feel confident, informed, and in control of their finances. For YAP, continuous testing and iteration are essential to delivering a seamless digital banking experience that users trust and rely on daily. How this is preparing me for a real career This module is preparing me to work effectively in real product teams by teaching me how to gather, prioritize, and act on feedback. I am learning how to collaborate with designers, product managers, and developers to improve user experience through evidence-based decisions — a critical skill for long-term success in fintech design roles. Inspiration for others coming behind me If you want to grow as a UX designer, embrace usability testing early. Watching real users interact with your designs will teach you more than assumptions ever could. In fintech especially, listening to users and iterating thoughtfully helps you create experiences that people can trust with something as important as their money.