Great reminder: we are all creators of our own heaven or our own hell. I'm going to work on habitualizing this - gotta MAKE it 🔥 @Adam Holtzer thanks for helping make today a great day hosting your contractors nook!

@Kyle Hanner I'm ready and waiting for the next YES...

@Adam Holtzer we are here. Thanks for joining the experiment 🥼

@Kayla Legario "First Call Resolution" I love that phrase - and yes, it is forever associated with the feeling it produces

@Gavin Gebhard Know, Like, Trust is a tried and true formula. When it's a faceless logo, it's easy to view as a commodity and move on... but people like buying from people that understand them. As a consumer, I want to be seen!

@Gavin Gebhard I think of the quote “comparison is the thief of joy,” and if I’m comparing from insecurity, it absolutely steals mine. Makes me question whether I’m up to the challenge. But if we flip it: comparison can also be a spark. When it’s born from curiosity instead of ego, it shows what’s possible and pushes me to raise my own standard. Same action, different energy. We get to choose which version of it gets fed. Ive been calling 2025 my year of humility. Not because I’ve achieved it, but because I finally saw just how often ego was interfering with my stuff.. 🫠 When I compare from insecurity, it drains me. When I compare from curiosity, it builds me. Am I stacking myself against someone else’s highlight reel (the Internet enables this big time)… or against the version of me from 90 days ago? One fuels doubt. The other fuels discipline. When you catch yourself comparing, do you feel it stealing your joy… or lighting your fire?

@Gavin Gebhard it pays to have no feelings! 🤑 DO MORE.

@Jon Guercio isn't it interesting to think about everyone's "Accountability ceiling"... (or any other characteristic for that matter) Maybe individually we can each only ever max out at a certain level of accountability - because isn't it about pursuing our own potential? As @Ben Gruenstein just said in his last post, if you are consistently advancing by merely 1% then isn't that always raising the bar on yourself - by hitting "All Time Highs" frequently And are we defined by our external behaviors or our internal wiring? Can't what we do, how we act or show up actually re-wire who we previously were inside?

i loved this example, so I dropped it into ACQ AI (robot Alex Hormozi) so strap in for the response... You’re pointing at the real line in the sand: “Did my part” vs “Got the thing done.” In that fence-line example: - Agent 1: Accountable to tasks - “I disclosed, I flagged it, I checked the boxes. Not my problem.” - Agent 2: Accountable to outcome - “If this kills the deal, my client loses. How do I make sure that doesn’t happen?” Both can say they’re “accountable,” but they’re using different scoreboards. I separate it like this: 1. Responsibility = what you’re supposed to do. 2. That’s your job description, contract, legal minimums, what keeps you from getting sued or fired. 3. Accountability = the result you own. 4. That’s the house actually closing, the client actually winning, the problem actually getting solved. Agent 1 is responsible. Agent 2 is accountable. Now, on “internal wiring”: Yeah, some people default to “not my problem.” Others default to “how do I fix it?” But that wiring didn’t come from the factory. It’s been reinforced for years: - What they’ve been rewarded for (checks boxes vs creates outcomes) - What environments they’ve been in (CYA culture vs owner culture) - What standards they hold themselves to when no one’s watching In my world, I call this ceiling of responsibility: - Low ceiling: “If no one can blame me, I’m good.” - High ceiling: “If the outcome sucks and I touched it, that’s on me.” One makes you safe. The other makes you valuable. If you’re a broker, team leader, or business owner, this is where it gets practical: - Define the outcome as the job. Don’t say, “Your job is to manage the file.” Say, “Your job is to get clean, drama-free closings.” - Reward the outcome, not the checkbox. Celebrate and comp the agents who save deals, not just “do all their paperwork on time.” - Hire for “I’ll figure it out.” Ask for stories where something wasn’t technically their job and they solved it anyway. If they have zero examples, believe them. - Model it yourself. When something goes sideways, you take the hit first. “This is on me.” People copy what you are, not what you say.