You make it sound like neutral results are a negative outcome! Most people I've worked with have chosen to work with me because of downward trending results. When we have 12 weeks that have stopped a downward trend, that seems to me to be a victory. But if you're referring to a case of someone who doesn't seem to have experienced any improvement at all, over 12 weeks in my experience that's rather rare. I always presume there WILL be some improvement, but for some reason it's been overlooked. When a client has a particular outcome "at heart" so to speak, and that outcome doesn't look like they expect, it can be so disappointing that they may completely ignore improvements that are more subtle but just as indicative. If a client is over focused on, say, weight loss, or A1c, things like improved sleep, reduced cravings, more energy, and better digestion can go unremarked and underappreciated because they don't realize that these changes are often a better indicator of improvement than the "big numbers". I do my best to show a client that their body is a complex system, and that small improvements in any part of it are are evidence that the whole system is improving. Once that conversation has been accomplished, the next discussion is "If you are not making the kind of progress you would like to, perhaps you are one of those who will need to be more strict for a period of time. Perhaps food is not the only lifestyle change you will have to make. Perhaps there are other behaviors that can be changed which will better support your goals." At this point I like to ask the client "If you could wave a magic wand and achieve your health goals tomorrow, what would you do to celebrate? (not to include any behavior that has already been determined to be detrimental) The client will usually discuss some activity that they are too unhealthy to take part in, but have dreamed of doing. Here is where I ask, "How much would you be willing to give up if you knew for sure that you would be able to do that, eventually?" Then we have a conversation about what can be done to further fine tune their practice. Most people end up being very enthusiastic and motivated to "up the ante."