Bio: My name is Iain Lyons. This course has changed my life. Positivity is key. I am either earning or learning.

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Bio: Sr. Manager, Client Success EMEA & APAC at Intapp, Inc.

Bio: Customer Success at Traction - AI powered brand intelligence

Bio: In CS since 2009 as IC and leader of international teams

Bio: Customer Success leader with over 30 years customer facing experience in sales, Account Management and leadership

Bio: Luke Guy

Bio: Hello! Pleased to meet you. I'm a Customer Success professional of 13+ years in Strategic and Leadership roles.

Bio: Director of Customer Success are Market Research Tech platform (Cint)

Bio: Customer Success Leader

Bio: https://www.linkedin.com/in/bensgardner/

Bio: Head of Customer Success @UXPressia

Bio: Head of CS Next-Dim

Bio: Customer Success leader with over 10 years experience leading CSMs and Renewals teams. Managed Renewals businesses of over $1b.

Bio: Customer Success / Client Onboarding

Bio: Victoria Thomas- Global Director of Customer Success - Civica

Bio: https://www.linkedin.com/in/richardjgibson/

Bio: Victoria Thomas

Bio: CSM with 5 yrs in healthcare, insurance & banking; excels in escalations, exec partnerships, account recovery & expansion.