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RIA Operators

1.1k members β€’ Free

9 contributions to RIA Operators
Organizing Client Folders
We currently are in the process of standardizing our client folders (LONG overdue). We came up with what we think works for our firm, but I'm curious to see what everyone else's "standard" looks like! See attached image for what we are thinking of:
Organizing Client Folders
1 like β€’ 12h
Here is our high level overview of client folders. If anyone would like an in depth walk through let me know and I can record in our sample client folder structure of all the subfolders involved. Also If anyone uses Box and has a process for how they are sharing documents with outside professionals while still maintaining a paper trail (we used to utilize sharefile for this function) I'd love to pick your brain sometime!
Client Transition Process
Hey there everyone, does anyone have a documented process on transitioning clients from one advisor to another? Looking to incorporate the new advisor during the client's annual review meeting over the next 3 years (advisor is retiring so we're not necessarily rushing anything). However if there is a smoother, quicker way to do so - open to learning! Thank you in advance.
Job Posting: Director of Firm Operations & Client Services
Role Description Seeking a Client Service & Operations professional for a full-time on-site role located in Neptune Beach, FL. As a Client Service & Operations professional, you will report directly to the owner, assisting with all aspects of client service and operations. Day-to-day tasks will include portfolio accounting, trading, quarterly reporting, account management, money transfers, and compliance. Qualifications Proficiency in MS Office Suite and CRM software Excellent communication and customer service skills to build strong, positive relationships with clients Strong analytical and problem-solving ability to identify and resolve operational complexities Ability to think critically, manage multiple projects, prioritize, and meet deadlines Good organizational skills to manage multiple priorities, projects, and tasks Ability to work independently and in a team-oriented environment Prior experience in the financial services industry is required. Experience with a variety of financial services fintech including Schwab Advisor Center and Tamarac Portfolio Reporting is required. Pay Range: 90,000 to 120,000 annually based upon experience CRM: Redtail Custodian: SCHWAB/TD Financial Planning: EMONEY Apply here
0 likes β€’ Jun '25
Hi there! Do you have more information on this? Thank you in advance!
0 likes β€’ Jun '25
As in - is this still available? :)
Hiring: Client Support Specialist at Track That Advisor
We are hiring! If anyone has any leads on someone who wants to work with Track That Advisor & is passionate about data metrics send them my way: molly@trackthatadvisor.com. TIA!
0 likes β€’ Jun '25
Hi there! Is this a remote position? Thank you in advance!
Tech Stack
I made a list of updated list of tools shaping modern advisory practices in 2025: 🀝 CRM (Customer Relationship Management) - Redtail (redtailtechnology.com) - Wealthbox (wealthbox.com) - Spaces (spacesos.com) - Salesforce Financial Services Cloud (salesforce.com) ⏱️ Time Savers / Administrative - Zocks AI (zocks.ai) - Jump AI (jump.ai) - Precise FP (precisefp.com) - DocuSign (docusign.com) - Thyme (thyme.is) πŸ“Š Fund & Manager Research - Morningstar Advisor Workstation (morningstar.com) - YCharts (ycharts.com) 🧠 Proposals & Portfolio Analysis - Nitrogen (nitrogenwealth.com) - Orion Advisor Tech (orion.com) πŸ“ˆ Financial Planning - Holistiplan (holistiplan.com) - eMoney (emoneyadvisor.com) - RightCapital (rightcapital.com) - Advicent (advicent.com) - MoneyGuidePro (moneyguidepro.com) - Asset-Map (asset-map.com) πŸ’Ό Custodians & Investment Platforms - Fidelity (fidelity.com) - Charles Schwab (schwab.com) - Betterment (betterment.com) - Altruist (altruist.com) - Advyzon (advyzon.com) - Black Diamond Wealth Platform (advent.com) πŸ“ž Client Communication & Engagement - Finny (getfinny.com) - RingCentral (ringcentral.com) - Hootsuite (hootsuite.com) - Clinked (clinked.com) πŸ” Prospecting & Lead Intelligence
3 likes β€’ May '25
I'd add GReminders to timesavers for the automated scheduling, the reminders internally/externally, the AI feature to give pre and post meeting briefs and the feature they have to start new workflows. Game changer and time saver for the service team!
1-9 of 9
Megan Merrigan
2
12points to level up
@megan-merrigan-6761
Operations manager for an RIA based out of Glenview, IL.

Active 12h ago
Joined Aug 24, 2023
Remote
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