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9 contributions to The Lion's Den
Incentives for VA + techs when selling a recurring service
Shoutout to Fernanda and the team for helping me setup my first VA. Super excited to get started and grateful for everyone who’s been a resource. Anyone who has sales reps and or techs this question is for you: I’m primarily in the window cleaning space and push heavy for recurring maintenance plans (2,3,4x per year). I definitely want to incentivize both my VA and technicians for rebooking our customers. I use Housecall Pro. My idea is to have the VA attempt to sell maintenance plans on the front end. If they do so successfully, I am back-and-forth either between A. Paying them a % of every job they sell that rebooks (sort of like a residual commission.. every time we service that customer the VA gets a % or B. Paying a % or flat rate for each “plan” that is sold, upfront. Doing the residual incentivizes long-term loyalty, and higher pay for them long-term, whereas the upfront payout structure is a higher payout for them short-term, and then they don’t get any other payout after that for that customer. Same thing for the technicians- if the technician is on a job site that is not on a current plan, part of their checklist is to offer a recurring maintenance plan. If they are successful I either want to give them an upfront dollar amount or percentage for the sign-up or to pay them a flat percentage for all future recurring jobs we do for that customer. And then comes the part where I’m struggling to figure out how to structure that in Housecall Pro and make it an easy system to work through and track. The residual commission structure seems a little easier to implement in Housecall Pro. I’m wanting to do this while keeping all in labor costs below 30% I’m just curious how you are setting this up in your business? Any thoughts?
Built a dashboard today
Spent this afternoon building something I wish I'd had years ago. As a commercial pressure washing company, our numbers lived in five different places: QuickBooks for the books, Housecall Pro for jobs, Google for leads, and the rest in my head. Now it's all on one dashboard: ✅ Revenue, expenses, and profit, live from QuickBooks ✅ Who owes us and how late they are ✅ Jobs completed this year vs. last year ✅ Where our leads are coming from ✅ A pipeline the whole team can see and update Thanks for the pointers today they really helped from the call.
1 like • 28d
This is awesome Nic. One of the many things that I want implemented for my business as well. Curious how yours looks and what you did/what you were doing to have it run automatically for you. I’m having my website guy build me one right now but I’m always open to inspiration from yours as well
How this website got built in about 10 hours
Check out thelionsden.io/staffing One person built it in about 8 to 10 hours, with way too many cups of coffee. AI helped with every part of it. Honestly, I'm still wrapping my head around it. People throw around "100x more productive," and I used to roll my eyes at that. It's not every task and it's not every day. But on the right work, the gap between owners using AI and owners who aren't is getting big, fast. Most owners I talk to haven't really touched it. Or they tried ChatGPT once and decided it was a toy. So on Pride & Prompts this morning we're pulling back the curtain. We'll cover how the site was built, the actual prompts, what worked and what didn't. Then we'll look at how you'd use the same approach on the stuff eating your week. Pride & Prompts is a VIP call. If you've been on the fence about upgrading, this is the one to upgrade for. Upgrade to VIP Join the call: VIP: Pride & Prompts, today at 8:30 AM PT What's one thing in your business you'd hand to AI tomorrow if you knew how?
3 likes • 28d
@Brandon Metzger same, to just have a live feed of KPI dashboards & the money each day week month etc. feel like I’m running blind too often because I have to go digging to find metrics too often. Will be so much better to have something like this. Currently having my friend/website guy testing a custom dashboard for me so will let you know how it comes after he’s done. But I’m sure there’s people in here with way better setups and advice on this
🔵Blue Bubbles vs. 🟢Green Bubbles: We Tested It. Here's What Happened.
Hey Lion's Den Members! 🦁 I'm RG from the marketing team at The Lion's Den! I'll be sharing some of the marketing strategies, automations, and systems we're using to grow our business. Here's a quick case study from our Loss Recovery campaigns in KC Power Clean (following up with leads who got an estimate but never booked). 📊 Straight From Our Dashboard (May–August 2026) ✅ 32.8% overall response rate (iMessage + SMS) ✅ 24.4% previous period ✅ +34.1% increase vs. last period Here's what we've observed: - 🔵 iMessage: 30–36% response rate - 🟢 Traditional SMS: 10–12% response rate - 🚀 That's approximately 2.5–3.6X the response rate! 💰 What Does This Mean for Your Business? Imagine having 1,000 old leads sitting in your CRM. 🟢 Traditional SMS: 100–120 responses 🔵 iMessage: 300–360 responses That's potentially 180–260 additional conversations without spending another dollar on ads! These are people who already expressed interest in your services. And here's the exciting part: This isn't just for loss recovery! You can also use iMessage in your lead intake process, replacing regular SMS for initial outreach, follow-ups, appointment scheduling, and estimate reminders where supported. That means more opportunities to start conversations with new leads, too! Of course, messaging channel isn't the only factor. Your audience, timing, and follow-up strategy all matter. The goal isn't to blast thousands of people. It's to create conversations with people who already know your business! 🚀 Want Help Setting Up GoHighLevel? If you're interested in getting GoHighLevel set up for your business from scratch, I'd be happy to help fellow Lions build a lead intake and loss recovery system like this. 👇 Drop a comment if you'd like help getting started or want to learn more! — RG | Marketing 🦁
🔵Blue Bubbles vs. 🟢Green Bubbles: We Tested It. Here's What Happened.
0 likes • 29d
@Rg Monteleyola love it RG. That’s some crazy statistics. I’m curious.. I use Quo as our main texting/call channel and Housecall pro messaging in our CRM. Do you know if it’s possible to switch your messages to blue in these cases? I’m sure there’s softwares out there that can make the switch?
Incentivizing
How are you motivating your team besides just saying “it’s there job”. An example I run random sales team specials if they hit “X” amount of NEW SALES I will give let’s say a $150.00 bonus for the day.
Incentivizing
0 likes • Oct 10
@Jake Benjamin gotcha!
1 like • 29d
@Kris Cook thanks for the insight Kris you got it!
1-9 of 9
Max Walls
2
7 points to level up
@max-walls-5580
Owner of Lemon Cleaning 📍 Indiana ➡️ Huntington Beach CA

Active 5d ago
Joined Oct 1, 2026
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