I have been reading and listening to books/podcasts about human behavior as its connection to sales is incredibly important. Being able to spot if someone may be deceitful, honest, unsure, etc and then adjusting how we communicate and react in the moment is often the make or break it moment to getting the sale, negotiating the best terms, and/or handling a challenging situation for the better. With that, what if we did one Thursday a month on this? For example: 1. How to know when someone is lying? 2. How to spot a narcissist and how to handle them the best? 3. How to spot a type I client and what steps are best to manage them? Etc Whatcha think?