I recently opened a print shop in Fountain Hills, AZ, and my first major equipment purchase was a Roland VG3-640 (white, green, and orange setup). Honestly, the experience after the sale has been rough. I bought the machine through Pacific Office Automation, and things went sideways fast. The sales rep who handled the "sale" disappeared after delivery (I later found out he had been promoted and moved to LA). The printer arrived with bad printheads and dampers — they replaced those, but the whole process left me feeling like I was on my own from day one. The training I received was very basic and rushed. It was more like “here’s the control panel” and not real, practical training. As soon as I started running jobs and getting errors, I learned that Pacific Office doesn’t actually service or support the printer at all — so now I’m stuck submitting forms to Roland and waiting days for replies, which just doesn’t work when you’re trying to run a shop. I’m not looking to complain — I’m just trying to make the best of it and really learn how to use this machine the way it was meant to be used. If anyone has solid advice, workflows, or practical tips for producing high-quality HTV transfers with a Roland VG3 and heat press setup, I’d really appreciate it.

I will go first! I made it through the week 😂😂😂. Tuesday morning I woke up with a super sore throat and I am still sick but I got up every day and went and ran my business as if nothing was wrong with me. Even though, the older I get, I want to give myself a bit more grace and let myself rest, I still have this deep responsibility for my team to always show up! So here I am, tired, body aches and all, and at least I can rest in the truth that I still pushed through. Now rest!! …. For the afternoon 😂 Tell us your win for the week!

So I did not have anyone join me, thats okey. So I just recorded some of my work I have to get done. This is video 1 of 2.

@Maggie Aguilera @David Dockham You have officially entered a place where ideas grow legs, goals get a little louder, and progress becomes contagious. This is not one of those groups where you join, lurk for three months, and quietly disappear into the digital mist. This is where we build, share, ask, try, fail forward, and win together. So drop a hello, tell us what brought you here, and make yourself comfortable. The coffee is metaphorically hot, the vibes are real, and we’re very glad you’re here ☕✨