Efficiency is doing the right thing, the right way in the right time. For example: I'm going to pick the example @Russell Cross III gave above. "we have a series that takes sixty seconds per, and we find a way to make it 55 seconds, we earn time back to accomplish other tasks." In this case we are measuring the out come, we will be able to produce more parts per hour, and that we call productivity. Efficiency is a lot deeper, how much did it cost to gain those 5"? -New machine -A change in the layout of workstation -New method studied -Automation -etc How long does it take to the investment take to pay it self? And another sensitive part that must be always in focus, the quality standards, at each change( listed above) we need to evaluate the impact on: -Scrap rate -Quality tests -Claims -Etc Efficiency evaluates all that, only then we will be able to do the right thing, the right way in the right time. Believe me Not easy, that's why it is so precious.

@Ewa Szarek and some times even if you know, or think you know, it's always interesting to hear another perspectives, sometimes we find better ideas.

@Elena Stojkovska amazing...that's truly inspiring.

@Russell Cross III I wish you great success, always be here to keep applaude you through your path. I like this community and I love reading all the perspectives and opinions, sometimes this community feels like home, this is possible because we have a great leader, which is you.

Responsivity, for me, in my line of work, is essential in leadership, nowadays everything changes too fast and we need to be responsive or else we won't be able to attend the rithym of the market or demands of costumers. The lack of responsiveness may lead us behind our competitors. Responsivity is a problem when it's driven by ego instead of a comun purpose, and when comes with no alignment with the teams, if it happens then responsivity becomes an obstacle.

@William H I loved it, I agree absolutely, and couldn't explain it better. Great income.