Activity
Mon
Wed
Fri
Sun
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
What is this?
Less
More
34 contributions to Poster Print on Demand
What happens if a customer does not collect their order?
Hi everyone, I recently had a lovely order of 5 prints bought by a customer in Germany. They have been shipped by DHL and I have been getting the delivery notifications from DHL along the way. Today I received one to say that this was the second notice to pick up from the collection point and that the package will only be held for another 3 days (thanks to chatgpt for translating the German email into English!) I have forwarded the notice to the customer in Etsy messages and also to her email but so far haven't heard anything. I am just trying to prepare but what would happen if she doesn't collect? It says that the package will be returned to sender, so presumably it will go back to the local printer from where it was dispatched, but would I have to offer a refund? I've never had this before so not too sure what to do. Thank you!
1 like • 10d
Thank you Mihai 🙏🏼
What do you want to see improved?
Hey guys, We love the feedback you give us. How can we improve our software or service? Is there anything you wish PrintShrimp did or anything you find annoying? Also, for the record, we’re constantly changing stuff. In the last month alone we’ve launched: - Bundles: sell sets of prints as one listing - Third variation in bulk listing - Phone friendly pages - Fine art - Square frames (this week) - Better AI titles and descriptions - Switching between accounts without logging out - Uploading 2:3, 4:5 ratios to bulk listing - More API capability - Probably about 500 bug fixes 😂 Please, anything you think that can be improved - let us know! Max & Tom
0 likes • 22d
@Max Murray ooh, did it get disabled? I noticed it was there very briefly but seems to have vanished this evening? I hope it will be back 🤞🏻🤞🏻
0 likes • 10d
I’m not sure if this is a ‘fixable’ issue but something that I would like to find out about is shipping notifications being delivered to me (the seller) instead of the buyer. I have noticed that this happens particularly with DHL for European orders. I get all of the notifications, including reminders for the buyer to collect their order if it has been delivered to a pick up point. I do try to forward them on via Etsy messages or if I can find their own email address, but I just thought that it would be helpful if their contact details were uploaded to to the carrier instead of mine? Or even as well as mine! Thank you 🤩
Old Etsy account
I started an Etsy account a couple of years ago and didn’t do a whole lot with it. I have started building in this account but I am worried that as it’s old, it will be detrimental to sales etc going forward. Would love to know what you all think?
Poll
6 members have voted
Old Etsy account
1 like • 20d
I started mine with a 6 year old shop and don't think it has caused me any problems at all x
Etsy AI Update
Hi all, Having a mild panic about Etsy's new AI policy! It's a little ambiguous to me as to what we can upload as a listing image - everything else seems OK (disclosing that it's AI generated etc.). Specifically, is anyone clear on whether the typical mockups we use to showcase our listings are still acceptable? From what I'm reading, it says we should have one unedited photo of the product - there are exceptions for some POD products but I can't see anything specific about art. Thanks!
1 like • 21d
I was worried about this too, but one of the things says that there are different rules for print on demand products - so that's us!! It is a bit unsettling though, I agree 😔
0 likes • 20d
@Craig Johnson Is it easy to bulk upload a description Craig? I need to add something to my listings too but the thought of going through them one-by-one is mind boggling 😵‍💫
Etsy descriptions..
Hi Everyone, Just wanting to get opinions please. I'm really not getting much traffic through my listings. I'm using chatGPT to write SEO optimised listings. The title, the description and the tags. Etsy says everything is good, but I'm wondering if my AI use is the issue... Does anyone/everyone use Ai for listing SEO? Anyone noticed more success with listing if it's all done by yourself? Maybe my prints just aren't good enough. 🤷🏼‍♂️
1 like • 22d
Hi Nik, I use ChatGPT for my titles, tags and descriptions too, and have done since I began. At first it worked quite well, but I’ve definitely noticed a decline in sales and interest lately, and from what I can see, lots of other sellers are noticing that too. So, I wouldn’t jump to the conclusion straight away that it’s because of your descriptions, etc. There definitely seems to be something in the air at the moment that’s making it a bit tumbleweeds for some sellers. Sorry I can’t be of more help, but you’re definitely not alone.
1-10 of 34
Lesley Cameron
4
76 points to level up
@lesley-cameron-6381
Hi, I'm Lesley

Active 7d ago
Joined Jun 7, 2026
Powered by