@Shahna Tt that sounds like an interesting project. So when it comes to automations, every case is different even tho the domain may be the same, personally, I would look at 2 main factors, quick wins that add measurable value, then the more complex scenarios, either way the approach is to reduce impact on day to day ops while delivering measurable improvements, so homestly I cannot tell which process is automated first without understanding the full context and impact :)