I've quoted more of these projects this year than I've won, and I'll admit it has been deflating. It would be easier for me to take if they had been bad ideas, but they weren't. They were problems worth solving. Someone inside a company had found a real problem, built something with an AI tool that actually worked, and then came to us for help getting it ready for real use. Then it stopped, and the reason is some version of "that's not in our budget." I should say up front that taking AI pilots live is work my agency now sells, so I have a stake in this and you should read the rest with that in mind. But I don't think I'm the one who feels this the most. I think it's the builders, the people on staff in sales or marketing or operations who used the tools their company gave them to make something useful, watched it work, and then watched it go nowhere. If that's you, the easy conclusion is that your idea wasn't good enough. I've come to think that's usually the wrong conclusion, and I want to explain why, starting with something that happened to me long before any of this was called AI. 𝐈'𝐯𝐞 𝐛𝐞𝐞𝐧 𝐨𝐧 𝐭𝐡𝐞 𝐨𝐭𝐡𝐞𝐫 𝐬𝐢𝐝𝐞 𝐨𝐟 𝐭𝐡𝐢𝐬 In 2002 I was a systems administrator at Philips, working out of the Chicago office while the rest of the IT department sat in Seattle. One of my first assignments was to evaluate new copiers, and the money for those copiers was coming out of the operations budget. While I was working on that, I learned that the order management team was photocopying hundred-page order packets every time a deal closed and shipping them overnight to the reps in the field, which was costing them a lot of time and a lot of money. I've written before about how I came across that problem, so here I'll stick to what happened after I had a fix for it. The new copiers could scan to PDF, and the order data was already being exported every night into an Access database, so the pieces of a fix were sitting right there. I took the idea to IT and asked for help, and they wouldn't put a team behind it. Looking back, I can see how that happened. The money for the copiers belonged to operations, the problem belonged to sales and order fulfillment, and the skills to fix it belonged to IT, and there was nothing connecting the three.