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The Operator’s Club

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Landscape Business Owner | AI & KPI Systems for Home Service Companies | Operations & Recurring Revenue Focus

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The Brutal Truth About Quitting Your Business
It might not be your fault, but it is your problem. Nobody is coming to your rescue. On today's episode, we're talking about the exact moments you should push through as an entrepreneur, and the rare moments you should actually quit. Check it out now!
0 likes • 2d
I watched this podcast this morning, and it got me thinking about all the times over the decades that I considered quitting. It also made me think about what triggered those thoughts (I hate that word, but here we are). My mind went back to a Master Class I attended with Brad Sugars on Purpose. One of the concepts that stuck with me was his idea that we all operate from a personal Operating System (OS). That OS is largely built from our childhood experiences and then reinforced over time by our self-talk, beliefs, habits, and life experiences. It's the lens through which we make decisions, handle conflict, respond to praise, deal with setbacks, and ultimately navigate life. Looking back, I can see how my own operating system influenced many of the challenges and decisions I've faced in business and life. The interesting part is that as I've gotten older, many of the things that once seemed critical no longer feel nearly as important. Maybe that's wisdom. Maybe it's experience. Or maybe it's just our operating system slowly updating itself over time. Either way, I think the older I get, the more I realize that not everything deserves the energy I once gave it. Either way, I'm glad it is.
What is the most effective marketing strategy you are using?
I'm interested to see what your most effective strategy is to bring in qualified leads. Do you feel as if you've tapped into its full potential? Make sure to mention your industry. @Nicole Crocker you're gonna love this.
0 likes • 3d
Joe for leads that are high-intent Google continues to be top dog but we do get lots of Chatgpt referrals. By Google I mean Ads, GMB, and organic (website). The website experience is key for us.
0 likes • 2d
@Joe Quero We had a lot of the website reworked over the off season. Much of it was for SEO, faster load times on mobile, clarity with keywords etc.
Business Owners: Can your website be found by AI?
That question is becoming a revenue question. Buyers are no longer only searching Google. They are asking AI tools who to trust, what to compare, and which companies solve their problem. If your website is not structured for AI discovery, you may be invisible before the sales conversation ever begins. That is not just a visibility problem. It is a Profit Gap. Invisible expertise creates slower revenue velocity. Slower discovery creates fewer opportunities. Fewer opportunities create financial leakage. If your website is invisible to AI, revenue is leaking before the conversation starts. Comment "FREE" for your complimentary AI Search Audit.
0 likes • 3d
I started working on this problem last year. At the time, BBB accreditation kept coming up when I looked at how ChatGPT described businesses like ours. We'd been listed with the BBB for decades but had stopped paying for accreditation long ago — I considered it an outdated platform that nobody used anymore except the occasional older baby boomer. Yelp and now Google reviews rule the day. But since the AIs still seemed to surface BBB as a signal, we went ahead and got accredited again (lol). That was just one of many boxes we needed to check. And it's worth remembering: each AI is owned by a different company, and they all rely on different signals to evaluate a given business.
The one thing nobody warns you about when you train an AI assistant: it doesn't share notes with itself.
This past week I trained Claude to run a chunk of our CRM workflow — timestamp reconciliation, prorating jobs, invoicing, QBO entry, the works. Each task lives as its own "skill." On one machine, it's been a game changer. Then I tried to use it on a second workstation. And learned the hard way: skills are stored locally. What you teach Claude on one computer doesn't travel to another. So all that careful, step-by-step training I did? It lives on that one machine and nowhere else. My first fix attempt: point both machines at a shared Google file — a single mirrored skill set that every instance could read from and update. In theory, teach it once, use it everywhere. In practice, it's been a headache. Syncing, versions, which Claude updated what and when... it's a real problem. Here's the answer I'm going to try this week: instead of sharing a live folder, package the skills into a plugin and host it in a shared repo, then install that plugin on each workstation. The idea is that every machine pulls from one source of truth — and when I improve a skill, I push the update once and the other stations get it. Version-controlled instead of file-synced. I haven't done it yet, but it looks like the real fix, and I'll report back on how it goes. It's a strange thing to wrap your head around. You're not training one assistant — you're training one per machine, unless you solve the sharing piece. For a small business running multiple stations, that's the difference between "we have an AI assistant" and "this computer has an AI assistant." Honestly if you were to ask my wife she would tell you I might be going crazy arguing and reprimanding the robot that lives in my computer. Still worth it. But if you're going down this road, know the wall is there before you hit it. And if anyone's already cracked clean skill-sharing across workstations, I'm all ears.
0 likes • 3d
Jared, my understanding is that installed plugins follow your log in everywhere. What doesn't sync is anything you teach Claude in a chat/task while using that plugin. That lives in that one conversation and never touches the plugin on its own. For a taught workflow to stick and travel, it has to be written into the plugin's skill file — that edit is a separate, deliberate step. No file update, no persistence: it's gone when the session ends.
Watch this interview!!
Ok everyone!! Brad Sugars, My mentor and founder of ActionCOACH, was just interviewed by Ryan Pineda. You have to watch the interview. After you watch it, please comment your biggest takeaway. https://www.youtube.com/watch?v=nxyAdptUGcw&pp=ygUbYnJhZCBzdWdhcnMgYW5kIHJ5YW4gcGluZWRh
0 likes • 5d
Joe, I watched this, this morning. A lot of Master Class content in there.
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John Mueller
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@john-mueller-8579
Landscape company owner scaling to $5M | Building systems, leaders & real wealth through execution

Active 6h ago
Joined Feb 22, 2026
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