I love this topic! I strive to be the kind of leader who empowers team members to grow as much as they choose. I spend a great deal of time mentoring and coaching managers so they can be their best, continue to grow, and take advantage of opportunities as they arise. One important lesson I have learned is that not every team member wants the same level of career growth, and that some are genuinely happy where they are. Accepting this has been an essential part of my development as a leader. More recently, a regional team member shared that while we invest heavily in developing managers, they would like more support in growing within their own roles. This feedback reminded me that, even though they are leaders in their positions, it is still my responsibility to actively support their growth. I took this input seriously and created a plan that I will share with the team in an upcoming meeting. One of my main leadership accomplishments is ensuring that teams are actively involved in operational changes. I do this by fostering open discussions, listening to concerns and ideas, and making sure team members are part of the change rather than having it dictated to them

I would change the language we use when referring to manufactured homes. The term “trailer park” carries outdated and negative connotation that doesn't reflect the reality of today’s manufactured home communities or the people who live in them. A simple starting point is to move away from the word “park” and use “community” instead. Referring to these properties as manufactured home communities or mobile home communities better reflects the sense of neighborhood, stability, and pride that residents experience.

In today’s market, it is imperative that we establish and maintain a strong presence on social media. Our goal should go beyond simple visibility. We need to actively educate people about manufactured housing (MH) ownership and highlight the lifestyle that comes with it. This includes sharing real stories, showcasing the benefits of MH living, and providing accurate information that helps prospective residents make informed decisions. Most importantly, we have an opportunity—and a responsibility—to work toward changing the stigma surrounding MH living. Through consistent, thoughtful, and engaging content, we can reshape perceptions, build trust, and position MH as a smart, desirable housing option.