Bio: VHA Staff hospitalist physician, retired Air Force leader, and medical ethics educator with 50+ years healthcare experience. INFP, Loved, Blessed.
Bio: President Ken Kiernan co-founded ICS, and serves as CEO. With a 30 year history helping customers follow their journey in the contact center space.
Bio: Wife, mom, keynote speaker, Program Manager for The Storytelling Workshops, Liaison for Families of The Fallen for Last Out with Task Force Pineapple.
Bio: Christian husband, father, grandfather, caregiver. Former Army Signal Officer now a Principal Digital Solution Consultant at a large tech company.