Short and sweet - Great, Sheila, A few changes I would make, as AI gets us 80% of the way there, the rest we need to know and make our own. I would not sign off as faithful; just from is enough. Approximately 1 year ago, can you add the date and show a receipt - this has power! I would 'require' not request I would add the dictionary I am using in my correspondence I would write in the 3rd person: we/our/us, not I, I would change the word 'letter' to correspondence or make it a notice; we write letters to our family, notices to the system I would make it look less AI by taking out the - all over it. I would not use ALL CAPS WORDING anywhere I would find the name of the person if you can, and not an office title (not always possible, I know) I would have a time-sensitive document as the title, and right at the top as you have added, 14 days as a reply time. Also, 14 days from when? All in Blue ink, which i know skool cannot show These are just what I would do; I am not telling you to change it, just sharing my thoughts x You are your own Queen of your own realm and your own documents, so you can do as you please; it is your truth and your correspondence x