👮Reported My Vehicle as Stolen 🚔
💭 Just another day as a Turo host cleaning and delivering whips 🚗 🧽 I prep’d my ‘18 Hyundai Elantra for a 6-day trip… 📸 Took good photos 🔢 Verified the guest & sent the code 🎬 Mission complete and await the return… 🕗 The guest is about 8-hours away and two days before the return she has fraudulent bank activity and her account is locked 🔐 ✍🏾 She requests an extension until the issue is resolved so she access her money and return 🤷🏾♂️ 🚫 The extension was reversed/declined and she didn’t have money to return 😳 👻 Then she begin ghosting me and Turo support ⏳ I had to wait 24-hrs & reported the vehicle stolen through Turo 👊🏾 Turo Vehicle Theft Team jumped on the Turo messages between me and the guest 🥊 and went str8 OG!!!! I was impressed….😏 😱 The guest responded by saying she’s speaking with Turo support for assistant—which the Vehicle Investigator replied—“Turo support can’t help you…this is my case now.” 🫢🫣😲 ⏰ The guest begin the trip home about an hour later… 🤷🏾♂️ what all the investigators said on the phone but the messages I read—was enough!!! 📲 AND the investigator handled my ENTIRE reimbursement process….all I needed to send were pics. 🧾The investigator threw the book 📕 Only thing is missing is $150 coming fee but surprisingly the car was pretty clean. 😕 If you’re worried about a stolen car ⁉️ DON’T