Hey guys, I just wanted to give you a quick update on future plans and what is coming soon with us! We have been working very hard behind the scenes to keep improving PrintShrimp, and bring you guys as much value as we possibly can. Unfortunately the nature of our business means that we are often waiting on third parties for us to be able to release new things 😅 But we are constantly working behind the scenes on further improvements and releases 🫡 So, here is our rough roadmap. We want to involve you guys as much as possible with what is going on! Quickly, for those of you newer here, PrintShrimp was founded just under a year ago. But really, we’ve only been officially ‘active’ since January - as that is when our order portal first went live! PrintShrimp is just a team of two, me and my co-founder Max! It’s been a long road and so much hard work to get here, but we are loving the journey and that is why we want you involved and actively a part of it alongside us. Before January, poster orders were placed via email, and it involved me being chained to my laptop, manually sending orders! (This has probably given some people in this Skool PTSD if they were there during these days hahaha) So in just under a year, two people have basically managed to beat the poster offerings of Gelato, Printify and other POD suppliers in the space. And we are only just getting started! Every poster order from you guys really means a lot to us and we are loving this journey every single day 😇 Without further ado, here is what we are working on: USA Price Slash - When we say our ethos is fairly priced Print on Demand, we mean it! After a couple months of negotiating, we have started working with a supplier who is able to give us much more competitive pricing. We will be passing these savings straight onto you guys! All of our US prices will be dropping by around £1-2, allowing you guys to further boost your profit margin. When? Hopefully early next week! We are just awaiting very final confirmation on their end.

New customer service strategy just dropped! Thought you guys would find this funny. I have done this a few times now and it was worked every time. In this case, I had a really unreasonable customer - they ordered A5 without it expecting to be so small, despite the size being advertised. They refused my offer of being sent another one at a discount and are insistent on being offered a free refund, despite it saying in my policies i cant refund for change of mind. I put this into ChatGPT, and got the following poem A Poem for Your Print Predicament You ordered a print, A5 in size, A lovely piece, a visual prize. It said quite clear, in bold display, The size you’d get, in a clear, fair way. But now you find it far too small, Not quite the grand print on your wall. We offered help, a kind discount, To make things right — a fair amount! But still you ask the full amount back, Though change of mind is not a crack We cover here — as stated plain In storewide policy (not just in vain). Each print is made with love and care, To order, just for you — quite rare! Refunds for whims we can’t afford, We’re not a warehouse or big store board. So while we can’t grant your full request, We tried our best, and then some — yes! If you change your mind down the line,We’re still right here with art divine. I normally save this for after a bit of back and forth if they really aren't being reasonable. As you can see in the image, it does work 😂

So here is how to give 5 star customer service 😎 Read below for tips on- -Responding to messages -Ensuring your shop info is clear and obvious -Responding to Reviews -Handling Issues & Difficult Customers and more! https://www.printshrimp.com/blog/etsy-customer-service

Hi, so I've just bought Mid Journey, it is a really good AI generator however the images are still showing up pixelated, is there a way to combat this, as I'm not sure if the pixels will show up when printed. After I zoom in twice on photoshop the pixels are showing.

How to make up for the printing cost difference between countries whilst still offering free shipping 😎 https://www.printshrimp.com/blog/free-shipping-etsy