Most operators look at a struggling building and immediately jump to spreadsheets, KPIs, or pro formas. But here’s a truth you learn after running enough turnarounds: Some properties tell you everything you need to know the moment you open the door. No spreadsheet required. This Roanoke unit is a perfect example. The new owners hired us because the building wasn’t performing and hadn’t been managed closely in years. During the walkthrough, it was obvious why—poor unit condition, slow turns, and outdated finishes that made the unit hard to lease. The lesson for operators: 1. A unit doesn’t need to be “destroyed” to be losing money. Even light neglect compounds into vacancy loss, tenant churn, slower leasing velocity, and lower market rents. This was a $4,000 turn—not a gut job. Fresh paint, LVP flooring, deep clean, basic repairs, new blinds, better lighting. Nothing fancy. Just restoring the unit to a standard someone actually wants to live in. But here’s the key: 2. Speed matters just as much as scope. This turn was completed in 2 weeks 1 week of leasing= back on market and producing quickly. Most of the money operators lose during turns isn’t in the construction—it’s in the downtime. Your turn process should always be built around: - fast decision-making - clear scope templates - dependable vendors - pre-approved finish materials - leasing starting before the unit is even finished 3. Small dollar turns can deliver big dollar impact. A $4K spend helped stabilize a unit that had been dragging NOI for years. Across a portfolio, these small upgrades can stack into tens of thousands in additional annual income. 4. The real game in multifamily isn’t “saving money”—it’s removing friction. Slow turns, unclear scopes, sloppy work, and inconsistent standards crush NOI more than almost anything else. Operators who master tight turn processes have a huge advantage over those who only focus on rent increases or expense cutting.

I’ve been a little quiet on here this week — but for a good reason. I’m currently at the Acquisition.com Scaling Workshop, diving deep into the systems and strategies that will help us take Haven (and this community) to the next level. It’s been an awesome couple of days so far. This is definitely a workshop, not a hype-filled conference — tons of hands-on work, frameworks, and real-world strategy. Exactly the kind of stuff I love. Can’t wait to bring back what I’ve learned and start applying it — and of course, share it with all of you inside the group. Also, I’m pumped for next week when we kick off the first module of our Multifamily 101 training. Big things ahead. Let’s go. 🔥

I’ve got something special to share with you all… I recently invested in Alex Hormozi’s newest program tied to his latest book launch, $100M Money Models (the third book in his series after $100M Offers & $100M Leads). These books are absolute game-changers—perspective shifters on how to market, scale, and make money. As part of that investment, I purchased 200 copies of the book in exchange for direct access to Alex and his team for consultation. That means…I now have 200 books sitting here that I need to give away to other entrepreneurs. This isn’t directly tied to real estate—but it is tied to building businesses the right way, and I figured some of you would get huge value from it. I know my business has! Please let me know via comment you are placing an order for one (trying to keep track)! Grab your free copy with the link below 👇 https://shop.acquisition.com/checkouts/cn/hWN1yhg9zGvRfc6KFQMy7kEU?cart_link_id=heTCeUAm&discount=172519-5YATV-199

https://youtube.com/playlist?list=PL7ji30spE9royWiR1L7086klDZ2QE6hYH&si=sVzs3Cnm4SNcjKiL