Sent many DSAR to folk but this is the biggest to date. The Lowell yellow pages OMG well we shall see. It's a Reem back to back

https://findaspring.org/

After DSAR which they failed to give me the original credit agreement they are now asking for £1 for the credit agreement, after questioning why this was not disclosed under my DSAR as it would contain my data, they are looking into my complaint😆

if Ive specifically requested the reply to my sar to be in paper form due to lack of appropriate devices and computer knowledge, and reading off a screen causes headaches. yet they sent it as an encrypted file that i can not open or download. just spent 40 minutes trying. but computer says no. Plus it arrived 2 weeks late! Am I able to demand a paper version still?

Just preparing my court bundle. I know that Lowell portfolio are no longer regulated by the FCA. Do I still need to reference the breaches of FCA CONC 7.14 and PRIN 2.1 in my skeleton argument? Or is this no longer relevant?