Refunds of payments to Utility Companies
Not sure if this is outside of the realm of this webite so I ask out of curiosity. Any thoughts on this? ...................... Octopus Energy Services Ltd is authorised and regulated by the Financial Conduct Authority as a credit broker and not a lender, firm reference number 1033722. Company number: 10434397. (From my current statement.) I have read: Section 155 of the Consumer Credit Act 1974 provides that a credit-broker may charge no more than £5 for his services if the consumer does not enter into a relevant agreement within six months of an introduction to a prospective source of credit or hire. If the broker has already charged more than £5 for his services and section 155 applies, the excess must be refunded to the consumer upon request. Do changes to credit acts make older acts invalid? So my question is, can people demand refunds over £5?