The best negotiators understand emotions, timing, and motivation. Winning isn’t just about getting your client the best deal — it’s about creating outcomes where both sides feel good. That’s how you get smooth closings and referrals. What’s your go-to approach when negotiations get tense?

Home buying is emotional. Buyers want to feel what it’s like to live there. Use staging, lighting, and storytelling in your marketing to connect emotionally, not just logically. You’re not selling walls — you’re selling possibilities. What small detail have you seen change a buyer’s mind instantly?

Clients want honesty, even when it’s uncomfortable. If a home isn’t right or an offer seems unrealistic, tell them. Integrity builds lifelong relationships and repeat business — the real currency in this industry. Have you ever earned a client’s trust by being brutally honest?

Technology gives everyone access to listings — but your value is in interpretation. Knowing how schools, developments, and zoning laws affect home values makes you the expert buyers and sellers rely on. Never stop studying your market. How often do you research neighborhood trends or attend local meetings?

Service agreements create loyal clients who never shop competitors. They smooth out cash flow, keep your team busy year-round, and build trust. A steady stream of service customers often leads to more replacements later. How many of your current clients are on maintenance contracts?