John (aka “Johnny Sweets”) 🍫🍦 — HR Leader at Kilwins HQ/Chocolate Factory in Petoskey, MI (yes…surrounded by chocolate and ice cream every day 😄). I have the privilege of leading and developing our manufacturing and company-owned retail store teams, along with the support team that serves our incredible franchise owners and operators. Looking forward to learning from this group and exploring how I can foster AI adoption across our business

Building a new venture (askotter.ai) that blends observability / AI + human services to execute tasks for the mom-and-pop shop around the corner. Interested in the human-side of AI both from an internal operations perspective as well as consumer-facing.