Hi all, I've attended a few virtual sessions but, unfortunately, so many conflict with existing items on the calendar. However, I have found the online materials excellent and useful. I work for the National Bicycle Dealers Association as the P2 Coordinator. The NBDA represents over 1,000 specialty bicycle retailers across North America. The P2 Groups are peer to peer groups filled with ~20 non-competing retailers each that are focused on driving profitability in their businesses and collaborating on proactive solutions that specialty retail faces today. Part of my responsibility is to drive ongoing memberships to the P2 Programs through outreach and engagement. Where I could use help is partly with the question, how much follow up is too much follow up? Have a great day! B