I was checking the GHL changelog recently and noticed they’ve been shipping some practical features in the last few days. The ones that caught my attention: - 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐂𝐥𝐨𝐧𝐢𝐧𝐠 𝐢𝐧 𝐀𝐈 𝐒𝐭𝐮𝐝𝐢𝐨 → You can now duplicate entire projects instead of building everything from scratch. This should save agencies a good amount of time. - 𝐖𝐡𝐢𝐭𝐞-𝐋𝐚𝐛𝐞𝐥 𝐃𝐞𝐬𝐤𝐭𝐨𝐩 𝐀𝐩𝐩 → Agencies can now create and distribute their own branded desktop version of GHL for clients. - 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐝 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐅𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐬𝐭𝐨𝐫𝐞𝐬 → Better support for delivering digital products via email attachments or direct links. From my perspective, GHL keeps focusing on making the platform more useful for agencies that want to deliver white-labeled solutions and speed up their internal workflows. It’s not revolutionary stuff, but these kinds of small, useful improvements add up when you’re running client work daily.

The platform is now leaning much harder into AI. The new Ask AI assistant lets you build workflows, funnels, and campaigns simply by describing what you want. They’ve also enhanced the AI Workflow Builder and AI Site/Funnel Builder, making creation way faster and less manual. Other notable recent updates include: - ACH bank transfers support (perfect for lower fees on larger payments) - Facebook Post Sync - automatically pulls your published posts into the Social Planner - Improved Conversation AI with inbound email support - Better calendar sync and services booking features Overall, GHL is turning into a full AI-powered operating system for agencies and businesses combining CRM, marketing, sales, and automations all in one place.

Recently worked on a project where the client was using multiple tools for leads, follow-ups, and communication… and things were getting messy. We decided to centralize everything using GoHighLevel (GHL). Here’s what we set up: • Built landing pages and funnels directly inside GHL • Created automated workflows for lead capture and follow-ups • Integrated SMS + email automation for instant response • Set up pipeline stages to track leads from inquiry → conversion • Added triggers for reminders, missed calls, and re-engagement The biggest impact? 👉 No more missed leads 👉 Faster response time 👉 Clear visibility of every customer journey What used to take multiple tools and manual effortis now running as a centralized workflow orchestration layer. From a technical perspective, this becomes: • Event-driven automation using triggers & conditions • Multi-channel communication pipelines (SMS, Email APIs) • CRM data structuring with lifecycle stages • Workflow execution logic replacing manual ops • API/webhook-based integrations for extensibility That’s where tools like GHL actually shine... not just as a CRM, but as a low-code automation infrastructure for lead lifecycle management.

My name is Kajal Kumar Roy, and I’m from Bangladesh. Happy to be here in this community. I joined this group to learn more about how others are using GoHighLevel in real businesses, discover new strategies, and continue improving my skills. Looking forward to learning from everyone here and seeing what you’re all building.

Hey everyone, I’m currently testing and rolling out a Voice AI that acts as a real backup for incoming calls. Meaning no voicemail, no missed calls. If the business owner or team can’t answer the phone, the Voice AI steps in, understands the caller’s request, collects all relevant information and either– schedules an initial appointment directly, or– forwards the structured request internally, with a callback only if the caller explicitly wants one. Right now, I’m mainly working with psychologists, therapists and medical practices. From my experience, these niches have a massive issue with voicemail. They receive a high volume of calls, have to listen to voicemails manually and lose a lot of time and potential clients in the process. For this niche, the solution is already working very well. What I’m curious about now is your experience. In your opinion or based on what you’ve seen, which niche and target group benefits the most from a Voice AI acting as a backup receptionist and first point of contact? I’d love to hear where you’ve seen the best results and why. Thanks in advance.