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5 contributions to RIA Operators
Client Reviews utilizing Redtail and GReminders
I'm trying to get our client review process documented especially since Redtail recently added their Client Review module and GReminders added their bulk send which can automatically send scheduling reminders. A while ago I set up tags for each month. Greminders suggest that I use the month tags rather than triggered off of the last review and frequency set up in Redtail Client Reviews tab. Does anyone have a preference and why.
0 likes • 12d
Great question! Our preference would be to use monthly Keywords or Tag Groups rather than relying on the Redtail Client Review module to trigger scheduling. A few reasons why: - Simplicity: Everyone assigned to March gets reviewed in March. It's straightforward, easy for the team to manage, and simple for new hires to learn. - Predictable workload: You know exactly how many reviews are scheduled each month, making it easier to plan team capacity and avoid unintentionally overloading certain months. - Reliability: Historically, we've encountered issues with Redtail's Client Review functionality, particularly around end-of-month dates and months with a fifth occurrence of a weekday. Using monthly Keywords or Tag Groups avoids relying on those calculations. - Flexibility: If a client needs to move to a different review month, updating their assignment takes just a few clicks. We also like that GReminders Bulk Send allows you to establish clear scheduling parameters. If a client hasn't scheduled as their review month approaches, that's a natural opportunity for a personal phone call or advisor involvement. Ultimately, our preference is a process that's simple, predictable, and easy for the entire team to execute consistently. Monthly Keywords or Tag Groups provide that structure without unnecessary complexity.
Let's Talk Delegation!
We're getting ready for an Ask Me Anything Webinar on Delegation, and I have a feeling this conversation is going to be both refreshing and inspiring! Tuesday, October 27th 11am PST We're joined by Dorian Zarbakhsh of Athena Executive Services to talk about what it really takes to delegate effectively, empower your team, and create more freedom in your business. Expect real conversations, practical takeaways, and a fresh perspective on what's possible when you stop trying to do it all. Come ready to be inspired and rethink the way you lead! We'd love to see you there! Webinar Registration Link: https://us02web.zoom.us/webinar/register/WN_bwjXM4hzQQmbCmCbdHJVQw#/registration
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Let's Talk Delegation!
Curious about the Simplicity Ops Academy?
Join me and my colleague, @Brynn Shockey for a live "Ask Me Anything" session and get an inside look at our practical training program for client service associates in financial advisory firms. We’ll share what the Academy covers, who it’s designed for, and how it helps CSAs become confident, proactive operational partners. Bring your questions, we’ll answer them live! Sep 22, 2026 10:00 AM in Pacific Time (US and Canada) Register here
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Curious about the Simplicity Ops Academy?
Advyzon CRM workflows
Hey all - I am banging my head against the wall with a few simple (in my opinion!) issues I can't seem to resolve related to setting up some Advyzon CRM workflows. Most of it has to do with triggering a workflow when a meeting is put on the calendar. Anyone experienced users out there willing to share 10min with me over Zoom or Teams?
0 likes • Jun 5
Hi @Mark Brice - Bumping this post for visibility. Our team primarily works with Redtail and Wealthbox, so I don't have any firsthand experience with Advyzon. I wanted to help surface your question in hopes that other users who use Advyzon can share their insights.
RILA anniversaries
How do you handle RILA anniversaries? We thought we could attach a workflow for RILA anniversaries, but where can we put a date that would be reoccurring to run a report to attach the workflow? Or should we just make a repeatable activity on the contact for their anniversary every year?
1 like • May 4
You're asking the right question, and it's a practical one that trips up a lot of teams. You've got two realistic paths. Option 1: Custom date field/UDF, plus a quarterly report to flag upcoming anniversaries. Manual trigger, but clean for bulk visibility. Option 2: Repeatable annual task on the contact. Reminder surfaces in the calendar each year.
1 like • May 8
@Kelly Allan Awesome, happy you found a resolution.
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Ali Merten
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@ali-merten-7450
Manager of Growth & Education | Simplicity Ops

Active 4d ago
Joined Oct 7, 2025
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