I started downloading and practicing the the folder structure taught here in January 2026. I used the training to immediately build tools to address my issues. Now I am where the community is trying to bring order to chaos. Before I start on a journey, we find it best practice to understand the concept and general route first to avoid guiding a team into a dead end costing man hours and team moral. We have SOP's written, guides, ect. roles employees. The big question: Post session 9 I was contemplating on how we want to structure the ICM for the company, build it by process or by team? I wanted to see how mapping the team with their underlying responsibilities and how to perform those responsibilities would compare to mapping the nodes by process and having the underlying roles responsible within the node. Contemplating and grasping the concepts of the sessions during my routes in the car.... I think I had my ah hah moment at this slide in session 12. I am pretty sure I have the battle plan, please advise if wrong. Thoughts on plan to build our companies "2nd brain" : Use ICM builder from session 9 to build the following : -org/people - Company roles (Job), employee roster(who has that job), position responsibilities(job description). -brand/voice - this is niche, offer, story, what we do, client success journey, pains, desires, company value, standard. -process - SOP's!!!! Within each SOP the user can be linked to all of the following within that step to complete the process. - Guide (video, ppt, transcript) - tools (softwares) - data bases -where data lives - this the knowledge base that holds all of the guides, agreements, Supabase data, proposals, estimates, ect... ---------------- Is there any major holes we are missing? Asking for a friend... lol JK :) Please dog me. I run on criticism.