I’m not seeing a big wave of Gen Z yet. A few younger nurses, tech workers, new professionals… but most aren’t coming in super prepared. Out of thousands of leads, only a tiny handful ever read my whole book before they call. And I’m not selling fear.Their situation is already scary, they just don’t know how close the fire is. My job is to show them the truth without turning it into a circus. But here’s what does stand out: They want to know exactly what I’m going to do for them.No hype. No mystery. No big-company promises. That’s where my trademarked 3-Phase System makes all the difference. When someone hires me, I walk them through it, step by step: Triage – stop the bleedingI pull every IRS transcript and run a full financial check.No guessing. No surprises. Just the facts. Stabilize – get compliant. We get the returns filed, freeze collections, and get the IRS off their back. Rescue – fix the debtInstallment Agreement, CNC, OIC—whatever their numbers actually qualify for. That’s my system. It’s trademarked. It’s saved clients over and over again. And younger folks really respond to it. They want clear steps. They want to know the path. They want someone who actually gets things done—not another big resolution mill blowing smoke. So whatever system you use—3 steps, 2 steps, 5 steps—just spell it out. They love the structure. Anyone else seeing this shift toward wanting more clarity and straight answers?

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