Just dropped a new video... This one shows you how to set up a simple system that alerts you whenever a client’s ads stop spending. So if there’s a payment failure, ad disapproval, account issue, or anything else causing the ads to stop, your team gets notified before the client ends up chasing you about it 2 weeks later. In the video, I break down the full setup step by step: 1. Meta data into Google Sheets 2. Scrape yesterday’s spend across all client accounts 3. Then send an alert to your team in Slack Nothing crazy complicated, just a genuinely useful system you can copy and use straight away. This is one of those small backend systems that makes your agency way more proactive and helps protect client experience as you scale. Watch it here: https://www.youtube.com/watch?v=Vl8YBNCiswE Drop a comment if it's helpful💪 If you are reading this, you are part of the community, so you also get access to the resources from the video for free🔥🔥 https://www.skool.com/scale-proof/classroom/723621da?md=195588c9d5d94583828a704c7c0794e4 Enjoy!

Your CSMs are sitting on churn signals… …they just don’t know it yet. I built a simple system that makes your calls snitch on themselves: Call ends → transcript pulled → AI analyses → automation routes it 3 outcomes: ✅ No problem → log it 🛠️ Feedback suggested → DM the CSM with coaching 🚨 Escalation necessary → post in Success channel with the exact next steps It’s like having a Head of CS listening to every call. Minus the salary. 😄 This exact approach helped a company cut revenue churn by 20% (not churn rate… revenue churn). Stack is simple: Fathom/Fireflies + Make + OpenAI + Slack + Google Sheets If you want the full walkthrough + build: https://www.youtube.com/watch?v=aL5umKCr1H8 If you are reading this, you have access to the free automation template in the classroom https://www.skool.com/scale-proof/classroom/723621da?md=a2c9f3b951e54083bb03dfb8317bd138 Enjoy!

As we head into the new month, I feel almost obliged to put together and post these two videos below. In January, we spoke to 20+ agency owners - all doing more than $50k/m I can count on one hand how many of them knew their LTV (how much a client is worth) and their Churn (how many of your clients leave every month) So I decided to put together two videos; 1. 5-Minute video showing you how to calculate churn https://youtu.be/zzut4A3je74?si=FHkZChsZmWvhgUVX 2. 7-minute video showing you how to calculate LTV https://youtu.be/UNFYw5IOUUY?si=03g4FIiHELZ9f_3k It literally takes 12 minutes for you to calculate and start tracking these numbers in your agency Everyone in this group has no excuses - we all should know and track these numbers on a regular basis to make sure the agency is on the right track! PS I've got tracker templates for each of these within the classroom - 100% free as always, make the most of them!

1hour+ video going over two simple systems you can set up in your agency TODAY to decrease your churn rate. This is the same thing we do for clients when we first start working, and that's because both items are super high leverage If you are struggling with fulfilment, then spending 2 hours going over the video, copying the systems and using them in your agency today will help you! If you are reading this, you are also part of the community, so access the free automation templates in the classroom so you can literally copy and paste the automations in your account🙌 https://www.skool.com/scale-proof/classroom/723621da?md=e574bdcff0e5402d9d5f1ce971c489c6 Drop any questions below!

We started being more active on IG this year! Drop your insta in the comments so we can leave you a follow👀🙏