@Robert Flanagan I was giving your question some thought and here’s what I tried to remember “being dispatched” when you work for a major company it’s different. Usually they are trying to move their freight in order to keep a major account so it seems like it’s always demanding. Dispatchers are constantly calling you all the time checking in to see where you’re at or what’s your ETA to the customer or shipper. When your a new driver that can be the most “ANNOYING” thing especially when your a “RESPONSIBLE” person first and foremost meaning you get to your appointments on time, your paperwork is always correct and it’s always completed and handed in, in a timely manner. But your focus is usually just trying to be a good driver and not hit anything in order to keep a good driving record in order to keep a job and be able to not be a “SLAVE” to a company. Let me explain that real quick as a driver your driving record is “EVERYTHING” starting out and even now when you apply for jobs it’s all about accidents and incidents which can definitely hold you back from being able to leave a job hence the word SLAVE. IF you have a “bad accident history” it’s tough to get a job anywhere else the insurance companies make sure of that. So employers are caught out there, their rates go up and they hold that over your head to keep you right where they want you with them because they know you can’t go anywhere else because you’ve hit a couple things bridges, cars, etc..etc..So your options are limited as well as any choices you may have thought you had. I say all that to say that these are the things you can’t see when coming into an industry and that you truly don’t understand from the outside looking in especially when you are new to it all. I’m gong to land this by saying that after all this time in this industry dispatchers need to know their drivers or carriers in order to establish how hard to push them. Some folks are naturally motivated, on time, about business and just all around decent human beings who understand what it is to have a job and responsibilities. Other folks are not and can be the complete opposite as well, but your job should be is to determine who works well in the system that we operate in and who is dependable and who is not and why they are not. This I’ve learned takes time and experience in order to become a good dispatcher instead of just doing the tasks that folks put in front of you to get done…IF that makes any sense. Knowing and getting to know your drivers and carriers and vice versa drivers and carriers really getting to know their dispatchers is KEY to truly gaining a great working relationship. Long I know but I hope that helps you better understand the job or position or how to become a great dispatcher! Good luck to you and thank you again.