Retell AI Transfer call and IVR · Voice AI Alliance

Retell AI Transfer call and IVR

Hey so recently, this restaurant asked me if I could make this agent for them, that has an IVR in the beginning, and when clicked 2, it would transfer the call to a care center which would take car of general questions, is retell capable of doing this. Would I just put the care centers number as the transfer number or do i have to do anything else?

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