Everyone says Upwork is saturated… but here’s what I’ve noticed: the freelancers who consistently win clients are not always the ones with the most polished profiles or the fanciest portfolios. The real winners? They’re the ones who take the time to understand their client’s mindset. They know what the client truly wants, what pain points they have, and how to make their life easier. I’m curious to hear from you all:💡 What’s one thing you do to really understand a client before sending a proposal?Everyone says Upwork is saturated… but here’s what I’ve noticed: the freelancers who consistently win clients are not always the ones with the most polished profiles or the fanciest portfolios. The real winners? They’re the ones who take the time to understand their client’s mindset. They know what the client truly wants, what pain points they have, and how to make their life easier. I’m curious to hear from you all:💡 What’s one thing you do to really understand a client before sending a proposal?

Hi guys! I have this client that's been inactive since January this year, but he never ended our contract. Instead, he was online last week and he paused and restarted my contract. I asked him if he still needs my service but hasn't replied yet. My concern is, will that active contract but no earnings and delivering works will affect my profile? I'm having a hard time finding new clients right now and I was wondering if that inactive contract affects me. Thanks for kindly responding.