as a business owner customer service is the core of any biz. it’s not if you screw up it’s how you recover. my order going to Massachusetts USPS sent to Wisconsin and then it got lost. Gigi assured me it happens but always shows but was going to ship me a replacement yesterday with my agreement that when it showed I would pay for the replacement. Well what normally takes 3 days took a 7 (minus Sunday) but it showed up yesterday Immediately sent payment. Gigi proved she cares about her customers
5d ago · Still a paying member after 2 months