as a business owner customer service is the core of any biz. it’s not if you screw up it’s how you recover. my order going to Massachusetts USPS sent to Wisconsin and then it got lost. Gigi assured me it happens but always shows but was going to ship me a replacement yesterday with my agreement that when it showed I would pay for the replacement. Well what normally takes 3 days took a 7 (minus Sunday) but it showed up yesterday Immediately sent payment. Gigi proved she cares about her customers

⭐⭐⭐⭐⭐ Absolutely Amazing Customer Service – Thank You, GiGi! I recently received an order that was missing a few items, and I was honestly blown away by the incredible customer service I received from GiGi! Instead of questioning me, making me jump through hoops, or turning it into a frustrating process, GiGi immediately took care of the issue and let me know the missing items would be resent. No hassle, no unnecessary back-and-forth, just genuine kindness and a willingness to help.⭐⭐

Just got my first box of goodies! I wish I could post a photo of what I got. Of course everything I ordered was there but it also had stickers and candy and a cool message on the box and a very classy golden seal sticker. I love it! I'm used to goodies from China so that's more industrial feeling when you get it. This was warm and surprising. Very nice, thanks Gigi!

Very good, helpful group - haven't read one nasty comment in here at all! This is a well-run operation and I'm happy I found Gigi!

If someone was looking for a source for baked goods, how would I refer them here? I dont want to just give someone the link...